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At Orgtata, we offer different service level agreements (SLAs) depending on your business needs. Our standard response time is within 2-4 hours for regular issues and immediate response (within 30 minutes) for critical issues. We also provide 24/7 support options for businesses that require round-the-clock assistance.

Yes, Orgtata provides scalable IT solutions tailored to businesses of all sizes. For small businesses, we offer cost-effective packages that provide essential IT services without the overhead of maintaining an in-house IT department. Our solutions are designed to grow with your business, ensuring you always have the right level of support.

We begin with a comprehensive assessment of your current IT infrastructure, business processes, and strategic goals. Based on this analysis, our experts will recommend the most appropriate services for your specific needs. We provide transparent guidance and ensure you only invest in services that deliver tangible value to your business.

As the specialized IT wing of TATA MOTORS LIMITED, we have extensive experience in automotive and manufacturing industries. However, our expertise extends across various sectors including healthcare, finance, retail, education, and more. Our team understands the unique challenges and regulatory requirements of different industries, allowing us to provide tailored IT solutions.

Data security is our top priority at Orgtata. We implement multi-layered security measures including advanced encryption, secure access controls, regular security audits, and compliance with industry standards and regulations. Our team stays updated on the latest security threats and best practices to ensure your data remains protected. We also provide regular security training for our clients to minimize human error risks.