Privacy & trust

Your privacy matters. We safeguard every detail shared with Org Care.

This policy explains how Org Care collects, uses, stores, and protects personal information across our virtual and in-person healthcare services.

Last updated: July 15, 2023 HIPAA-aligned handling

This Privacy Policy describes how Org Care, a healthcare division of QUALITY CARE INDIA LIMITED ("we," "our," or "us") collects, uses, and shares information about you when you visit our website (orgtata.shop), use our services, or otherwise interact with us. By using our website or services, you agree to the terms of this Privacy Policy.

Information We Collect

Information You Provide to Us

We collect information you provide directly to us, including:

  • Contact information (such as name, email address, phone number, and postal address)
  • Health information (such as medical history, symptoms, and treatment preferences)
  • Account credentials (if you create an account with us)
  • Payment information (processed by our secure payment processors)
  • Communications you send to us (including inquiries, feedback, and support requests)
  • Any other information you choose to provide

Information We Collect Automatically

When you visit our website, we automatically collect certain information about your device and your use of our website, including:

  • Log and usage data (such as IP address, browser type, operating system, referring/exit pages)
  • Device information (such as device type and mobile device identifiers)
  • Location information (general location based on IP address)
  • Cookies and similar tracking technologies (as described in our Cookie Policy)

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send you related information
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, offers, promotions, rewards, and events offered by Org Care and others, and provide news and information we think will be of interest to you
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, investigate, and prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity
  • Personalize and improve the services and provide advertisements, content, or features that match user profiles or interests
  • Comply with our legal and financial obligations

How We Share Your Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
  • With healthcare professionals, hospitals, and affiliates as needed to provide our services
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Org Care or others
  • With your consent or at your direction

Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems or your information.

Your Choices

Account Information

You may update, correct, or delete your account information at any time by logging into your online account or by contacting us at contact@orgtata.shop. Please note that we may retain certain information as required by law or for legitimate business purposes.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our services.

Promotional Communications

You may opt out of receiving promotional communications from us by following the instructions in those communications or by contacting us. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Data Retention

We store the information we collect about you for as long as is necessary for the purposes for which we collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information of a child under 16, we will take steps to delete such information from our files as soon as possible.

Changes to this Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification). We encourage you to review the Privacy Policy whenever you access our services to stay informed about our information practices and the choices available to you.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Org Care (A healthcare division of QUALITY CARE INDIA LIMITED)

PLOT NO 3 SY NO 58, NEAR HEALTH CITY CHINAGADILI

ARILOVA VISAKAPATNAM, Visakhapatnam

Andhra Pradesh, 530040

Email: privacy@orgtata.shop

Phone: +91 8975658894

Need clarity?

Our compliance team is happy to walk you through our privacy controls.

Reach out for detailed documentation, data processing agreements, or custom privacy addendums tailored to your organization.